Category: News

Field research interview in rural India for loan impact assessment

Field Research Case Study – Rural India

A field research case study from rural India showing how on-ground interviews, borrower narratives, and mixed-methods research helped a global finance brand understand the real social and economic impact of its loan programs beyond dashboard metrics.

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User Research Studies

Strategies to Ensure Participant Comfort in Your User Research Studies

Participant comfort is critical in user research—when people feel at ease, they share more honest insights. This post covers practical strategies to create a welcoming environment: set the right atmosphere, use open body language, build rapport, explain the process clearly, protect privacy, allow breaks, and show respect throughout the session.

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